Help Center

Welcome to the Action Help Center

Need help? You're in the right place!

Please use the above search box to access tech notes and videos on SnapHOA and Technology related issues. Additional help can still be found in the Knowledge Base in SnapHOA - Management!

Still need help? Select the type of Help you need below.

Featured portals

  1. Accounting Help

    For questions regarding Accounts Receivable, Accounts Payable, Financials, Escrow Orders and Closings.

  2. IT Help

    For questions regarding hardware and software.

    The Help Desk Queue is monitored Monday through Friday, 8AM to 6PM. If you experience issues outside of that timeframe and need assistance prior to the start of next Business Day, please call (949) 450-4388 to be transferred to the After Hours Technician.

    ADP Questions/Issues should be sent to hr@actionlife.com.

  3. Manager Assistants

    Welcome! You can raise a request for Manager Assistants using the options provided.

    The Manager Assistant Queue is monitored Monday through Friday, 8AM to 5PM.

    If you experience issues outside of that timeframe, please still submit a ticket and monitor its progress on your "My Requests” page.

Suggested forms

  • Get IT help in IT Help

    Get assistance for general IT problems and questions

  • Homeowner Ledger in Accounting Help

    Homeowner payments, assessment billing, recurring charges, special assessments, late/interest charges, fines for Cash Posting team

  • Collections in Accounting Help

    Delinquency reports, pre liens, liens, collection attorney

  • Payables in Accounting Help

    Association payments to vendors and homeowners

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